SignalBench

Privacy Policy of SignalBench LLC

Effective: October 1, 2026
Last updated: October 1, 2026

Introduction

SignalBench LLC (“SignalBench,” “we,” “us,” or “our”) operates SignalBench, an account-based career workflow. This policy explains how we collect, process, retain, and disclose personal information about you (who may be referred to as “you” or other similar terms) when providing services to you through our website https://signal-bench.com/ (“Website”) and our services that link to this policy (our “Services”) and our practices for using, maintaining, protecting, and disclosing that information. SignalBench is designed to function without requiring your legal name, home address, government identifiers, or financial-account information. You are not required to provide that information for an ordinary career workflow.

This policy applies only to information we collect:

  • Through the Services;
  • In communications, including email, text, chat, and other electronic messages, between you and the Services;

It does not apply to information collected by:

  • Us through any other means or any third party that does not link to this policy; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH IT, YOUR CHOICE IS NOT TO USE OUR WEBSITE. When SignalBench asks you to acknowledge this Policy, your acknowledgement confirms that the Policy was presented to you. It does not replace any separate consent that applicable law requires for a particular use of information.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the e-mail address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Except where a material change to this Privacy Policy affects your personal data and requires fresh acceptance or consent, your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy. We record the date, time, and version of the Policy accepted.

1. Children’s and Minor’s Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

2. Information We Collect

We do not collect any personal information unless you voluntarily provide it by creating or updating an account, creating, uploading, or posting content to your account on the Website, or subscribing to Services. We may also collect certain non-identifying technical information.

We receive information directly from you, generate information through your use of the Services, receive limited information from our service providers, and, when you use Research, may retrieve publicly available information about roles, employers, industries, or career topics from external sources.

Personal information submitted will not be transferred to any non-affiliated third parties unless otherwise stated at the time of collection.

The categories of information we collect may include:

  1. Identifying information – email address, authentication identifiers, account status, optional profile name, nickname, or image, resumes, Casefile notes, interview debriefs, career history, goals and preferences, prompts, messages, conversation history, files, links, notes, feedback, support requests, subscription identifiers (not your credit card number), and other materials you submit.
  2. Service-generated content – Profiles, Storybooks, Case files, analyses, drafts, recommendations, summaries, structured fields, saved memory, Research results, and related workflow records.
  3. Non-identifying information – data about your behavior or usage that does not identify you personally.
  4. Technical information – information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.

We may disclose personal information that we collect or that you provide:

  1. To fulfill the purpose for which you provide it.
  2. For any other purpose disclosed by us when you provide the information, and with your consent.
  3. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  4. We may also disclose aggregated, de-identified information about our users generally.

SignalBench does not require, and you must not upload, submit, or paste into the service:

  1. Social Security or tax identification numbers;
  2. passport, driver’s-license, or other government-ID numbers;
  3. financial-account or payment-card information;
  4. medical records or health-insurance information; or
  5. other highly sensitive information that is not needed for your career workflow.

You may redact information you prefer not to provide before submission. If you submit prohibited information, we may delete or redact it, but we are not obligated to monitor for or detect every instance.

Stripe processes payment-card and billing address information when a user purchases a paid subscription. SignalBench receives the limited payment, billing address and subscription records described in Section 2 but does not receive or store the user’s full card number.

In this Policy, “Content” means the materials you provide and the service-generated materials described above. “Personal information” may also include account, technical, security, and subscription records that relate or can reasonably be linked to you. “Research” means the service-generated results to live-internet search results that you prompt the system to research.

3. How We Use Information

We use information that we collect about you or that you provide to us, including any personal information, to:

Provide the Services, including to:

  1. Create and maintain Profiles, Storybooks, Casefiles, Analysis, Workbenches, Research, Home summaries, memory, and related workflow artifacts;
  2. Analyze alignment between a candidate, role, and available evidence;
  3. Support structured decision-making and continuity across sessions and devices;
  4. Generate AI-assisted analyses, summaries, recommendations, and drafts;
  5. Fulfill and manage subscriptions, authenticate users and maintain account and subscription state; administer paid subscriptions and maintain required billing, tax, consent, and business records; and
  6. Provide you with notices about your account/subscription, including expiration and renewal notices.

Support and improve the Services, including to:

  1. Respond to user requests, such as troubleshooting, debugging, testing, and improving reliability and user experience;
  2. Perform limited quality assurance and product review;
  3. Analyze your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them; and
  4. Estimate audience size and usage patterns, store your preferences to customize your experience, speed up your searches, and recognize you when you return.

Protect the Services and comply with law, including to:

  1. Detect, prevent, and investigate fraud, abuse, misuse, security incidents, cross-account access, and violations of our agreements;
  2. Comply with law, protect rights and safety, and enforce our agreements.

Other purposes:

  1. Notify you when Services updates are available and about changes to any services we offer or provide though them.
  2. Fulfill any other purpose for which you provide information, or any purpose disclosed to you, or with your consent.

4. Who We Disclose Your Information To?

We do not sell personal information, use it for targeted advertising, or disclose it to third-party marketers.

Personal information you submit will not be transferred to non-affiliated third parties, except as described in this Policy or as otherwise stated at the time of collection.

We may also disclose personal information that we collect or you provide:

  1. To fulfill the purpose for which you provide it.
  2. For any disclosed purpose, or with your consent.
  3. To our subsidiaries and affiliates.
  4. To contractors, service providers, and other third parties who support our operations.
  5. To a buyer or other successor in connection with a merger, acquisition, restructuring, or sale or transfer of some or all of SignalBench’s assets.
  6. To comply with a court order, law, or legal process, including government or regulatory request.
  7. To enforce our Terms and Conditions and other agreements, including for billing and collection.
  8. If we believe disclosure is reasonably necessary to protect the rights, property, or safety of SignalBench, our users, or others, including for fraud prevention.

We may also disclose aggregated or de-identified information that does not identify any individual, without restriction.

Categories of personal information we may disclose:

  1. Account and contact information.
  2. Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
  3. Device information.
  4. Content and information you elect to provide to us.

5. AI and External Research

We do not collect, use, or sell personal data for the purpose of training large language models.

Some features send Content and limited derived context to OpenAI to generate responses. OpenAI states that data submitted through its API is not used to train or improve its models unless the application programming interface (“API”) customer opts in. By default, OpenAI may retain prompts, responses, and related information for abuse monitoring for up to 30 days, though retention periods vary by legal requirement, safety need, endpoint, feature, and configuration. Some API features may retain application state for different periods. SignalBench does not claim zero data retention and we will review our provider settings and disclosures as they change.

Research may use external web search. Search queries, URLs, or bounded context needed to perform Research may be processed by OpenAI or another later disclosed provider. Information sent to, or retrieved from, an external service is also subject to that service’s practices.

AI outputs and external information may be inaccurate, incomplete, or outdated. Avoid including unnecessary sensitive information in prompts, uploads, or Research requests.

6. Third Party and other Disclosures

Except as otherwise discussed in this Policy, this document only addresses the collection, use, and disclosure of information by SignalBench. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy directly. We are not responsible for the policies or practices of third parties.

We use service providers for authentication, database and file storage, hosting, network security, communications, payment processing, support, analytics, external web search, and AI processing. Principal providers currently include Supabase, Render, Cloudflare, Stripe, and OpenAI.

7. Data Storage and Security

This Website takes every precaution to protect our users’ personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Whenever users submit personal information (such as contact information) via online forms, registration, or content submission that information is encrypted upon submission using industry standard encryption. Servers that store personally identifiable information are maintained in a secure environment. We do not permanently store credit card numbers on our servers.

Unfortunately, the transmission of information via the internet is not 100% secure. Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures on the Website. You are responsible for protecting your authentication method and credentials. Notify us promptly at the email listed below in Section 15 if you believe your account or information has been compromised.

If we become aware of a security incident affecting personal information, we will investigate and take steps we consider appropriate under the circumstances, including notices required by applicable law.

8. Retention, Cancellation, and Deletion

We retain Content while your account is active and as reasonably needed to provide the Service. If your account becomes inactive without a deletion request, we may retain ordinary Content for up to two (2) years to preserve continuity if you return, though we may delete it sooner when it is no longer needed.

Canceling or downgrading a subscription, failing to pay, transitioning to trial, or simply discontinuing use is not an account-deletion request, and none of these events by themselves delete your Content.

Once we verify and approve an account-deletion request, we delete your Content from active product systems within the period stated in our response or required by applicable law. We may retain limited billing, tax, security, fraud-prevention, consent, legal, dispute, and deletion-audit records when reasonably necessary, and information in backups will expire according to our standard backup-retention cycle. We may retain aggregate or de-identified information only when it cannot reasonably be linked to you and is maintained and used in accordance with applicable law.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, or as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. At the end of the retention period, we delete, destroy, or de-identify the personal information.

9. Communication Preferences and Cookies

Our Website provides users the opportunity to opt-in to receiving communications from us at the point where we request information about the user. If you no longer want to receive email or other electronic communication, mail, or telephone contact from us, you can click the “unsubscribe” link at the bottom of any of our emails or email support@signal-bench.com and request to be removed from our contact lists.

A cookie is a small text file stored by your browser that allows the Website to “remember” your preferences such as calendar settings and site bookmarks, from visit to visit, or to maintain your “logged in” status when visiting protected areas. Use of a cookie is in no way linked to any personally identifiable information on our Website. Web browsers have settings that allow you to reject cookies, selectively accept cookies, or delete cookies previously accepted. You may refuse to accept browser cookies by activating the appropriate setting on your browser. Please be aware that rejecting or deleting cookies from our Website may make certain functions unavailable to you. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

10. Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

  1. Access and Data Portability You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request. Unless applicable law requires otherwise, a copy does not include SignalBench’s proprietary prompts, scoring, methodologies, system logic, or other material outside the legally required scope.
  2. Correction For most information, you may review, update, or correct your account and profile details directly within your account settings at any time. If you cannot directly correct the information yourself, you may request that we correct inaccuracies in your personal information that we maintain, taking into account the information’s nature and processing purpose.
  3. Deletion You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.
  4. Opt Out of Using Personal Data for Sales, Targeted Advertising, and Profiling for Certain Legal or Similarly Significant Decisions While SignalBench does not currently use your personal data for these purposes, if SignalBench were to do so, notice of such change will be provided to you and you may request that we do not use your personal data for these purposes. Some states may also grant you the ability to learn more about or challenge those automated decisions.

The exact scope of these rights varies by state. There are also several exceptions where we may not have an obligation to fulfill your request. To exercise any of these rights, please submit your request via email to support@signal-bench.com We will verify your identity and account ownership before acting and will respond within the period required by applicable law. We may ask for information reasonably needed to verify or complete the request. If we deny a request, we will provide an explanation and appeal method when required. Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

Nevada residents have a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: support@signal-bench.com However, please know we do not currently sell data triggering that statute's opt-out requirements.

Depending on where you live and whether an applicable law covers SignalBench, you may have rights to:

  1. confirm whether we process your personal information and access information about that processing;
  2. correct inaccurate personal information;
  3. request deletion of personal information;
  4. obtain a copy of personal information within the scope and format required by law;
  5. opt out of certain processing or withdraw an optional consent for future processing;
  6. appeal a decision on a privacy request; or
  7. exercise other rights provided by applicable law.

You may also access information available through the service and cancel or manage a paid subscription when paid service is available. Subscription cancellation and account deletion are separate actions.

A request for a copy of personal information is not a promise that SignalBench will create a packaged or competitor-ready Profile export.

Send privacy requests to support@signal-bench.com

Withdrawing optional consent affects future processing and does not undo processing already completed lawfully. A feature that depends on the withdrawn processing may become unavailable. Declining or withdrawing consent does not authorize a charge or silently start paid or third-party activity.

11. No Employment or Background-data Collection

SignalBench does not (a) conduct background checks; (b) collect credit-report data; (c) access employer HR systems; or (d) purchase third-party personal data about you. In an effort to support you in your job search, SignalBench may, through Research as requested by the user, retrieve publicly available information about employers, roles, industries, or career topics. This is not intended to create a background report about you, the employer, or another individual.

12. Your Responsibilities Regarding Submitted Content

You may only upload, submit, or paste Content that you have the right to use and disclose. You must not submit (a) confidential employer materials you are not authorized to disclose; (b) another person’s personal information that you are not authorized to provide; (c) proprietary or restricted documents you do not have permission to use; or (d) prohibited sensitive information identified in Section 2.

13. Beta and experimental features

SignalBench may offer features in beta, preview, or experimental form. Those features may change, malfunction, or be discontinued. Their information practices remain subject to this Policy and any additional notice or consent required for a materially different use.

14. Changes to this Policy

We may update this Policy from time to time, and we will provide notice of any such changes to the policy as required by law. We will identify the current revision and effective date at the top of the page. We may email or otherwise communicate reminders about this Policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

15. Contact

Questions and privacy requests: support@signal-bench.com

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