Privacy Policy

SignalBench LLC ("SignalBench," "we," "us," or "our") operates SignalBench. This Privacy Policy explains how we collect, use, store, retain, and protect information you provide when using the service.

By using SignalBench, you agree to this Privacy Policy.

1. Our Privacy Approach

SignalBench respects your privacy during your job search.

SignalBench is designed to function without requiring highly sensitive personal information. You are not required to provide your legal name, home address, government identifiers, or financial account information unless you choose to do so and it is necessary for your use case.

SignalBench does not require, and you must not upload, submit, or paste into the service:

• Social Security numbers
• Tax identification numbers
• Government ID numbers
• Passport numbers
• Driver's license numbers
• Financial account or payment card information
• Medical records or health insurance information
• Other highly sensitive information not necessary for career evaluation purposes

You should not upload sensitive information unrelated to evaluating roles or career decisions. If you submit prohibited information anyway, we may delete or redact it, but we are not obligated to monitor for or detect every instance.

2. Information You Provide

We collect information you voluntarily submit, upload, paste, or otherwise provide through SignalBench, including:

• Resumes
• Job descriptions
• Casefile notes
• Interview debriefs
• Career goals and preferences
• Profile name or nickname (optional)
• Uploaded profile images (optional)
• Prompts, messages, conversation history, and other content you submit through the service
• Files, links, notes, and materials you upload or paste into the service
• Outputs, summaries, structured fields, and case artifacts generated within your workflow

For purposes of this Privacy Policy, we refer to the above collectively as "Content."

You may redact information you prefer not to include before submission. You are responsible for ensuring that the information you upload is appropriate for career evaluation purposes and that you have the right to use and disclose it.

3. How We Use Your Information

We use your Content to provide, maintain, secure, and improve SignalBench, including to:

• Generate and maintain profiles, storybooks, casefiles, and related workflow artifacts
• Analyze signal alignment between candidate and role
• Support structured decision-making and case continuity
• Maintain memory and continuity across sessions and workflows
• Generate AI-assisted outputs, summaries, recommendations, and related service features
• Troubleshoot, debug, and support the service
• Detect, prevent, and investigate abuse, misuse, fraud, security incidents, and violations of our policies
• Perform quality assurance, reliability testing, and limited product and UX improvement review
• Improve system performance and reliability

We do not sell your information.

We do not use your information for advertising.

We do not share your information with third-party marketers.

4. Internal Review & Access

Authorized SignalBench personnel may access stored Content only when reasonably necessary for legitimate business purposes, including:

• Support
• Debugging
• Security
• Abuse review
• Limited product and UX improvement

We use role-based access controls designed to limit access to Content to authorized personnel with a legitimate need to access it. We do not promise that internal review will never occur. Casual browsing or access for non-business reasons is not authorized.

5. Third-Party Services

SignalBench may rely on third-party service providers, including providers for cloud hosting, storage, authentication, analytics, communications, and AI processing, in order to operate the service.

When you use AI-powered features, your Content may be processed by third-party AI providers on our behalf, including OpenAI, to generate responses, support structured analysis, and operate service features.

As of the Last Updated date of this Policy, OpenAI states that data sent through its business offerings and API platform is not used to train or improve OpenAI's models by default unless the customer explicitly opts in.

Third-party service providers process data for us in accordance with their applicable terms and our agreements with them. Their privacy and security practices may change over time.

6. Data Storage and Security

We use commercially reasonable security measures to protect your information, including:

• Encrypted connections (HTTPS)
• Secure hosting infrastructure
• Role-based access controls and authentication safeguards

No system can guarantee absolute security. You use SignalBench at your own discretion and risk.

If we become aware of a security incident affecting your personal information, we will take steps we consider appropriate under the circumstances and as required by applicable law.

7. Data Retention

We retain your Content while your account is active.

If you stop using the service or discontinue your subscription without requesting deletion of your account, we may retain your Content for up to two (2) years in order to preserve continuity in the event you return to the service. For clarity, inactivity, lapse of subscription, or passive discontinuation of use is not the same as an account deletion request.

After that period, we may remove personally identifying information from retained materials while continuing to retain non-personal, de-identified, aggregated, or company-related casefile information retained to improve company profiles and service quality, as well as for analytics, security, recordkeeping, or other legitimate business purposes.

We may also retain limited data as reasonably necessary to comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, or protect the security and integrity of the service.

8. Deletion Requests

You may request deletion of your account by contacting us at: signal-bench@outlook.com

We will use commercially reasonable efforts to respond to and complete qualifying deletion requests within seven (7) days of receipt.

When we process a qualifying deletion request, we will delete the user's active account profile, storybook, and associated active user account data from active systems, subject to reasonable backup retention cycles, legal obligations, security needs, and fraud prevention.

For clarity, deletion of a user account does not necessarily require deletion of non-personal, de-identified, aggregated, or company-related casefile information retained to improve company profiles and service quality, provided that such retained information no longer identifies the user.

9. No Employment or Background Data Collection

SignalBench does not:

• Conduct background checks
• Collect credit data
• Access employer HR systems
• Purchase third-party personal data

All information used by the system originates from what you provide or from service-generated workflow artifacts derived from what you provide.

10. Your Responsibilities Regarding Submitted Content

You may only upload, submit, or paste content that you have the right to use and disclose.

You must not submit:

• Confidential employer materials you are not authorized to disclose
• Third-party personal information you are not authorized to provide
• Proprietary or restricted documents you do not have permission to use
• Prohibited sensitive information identified in Section 1

11. Your Rights

At this time, your primary account-level right is to request deletion of your account and associated active-profile data by emailing signal-bench@outlook.com.

We may expand available user rights and account controls over time.

12. Children's Privacy

SignalBench is intended for individuals age 18 or older. We do not knowingly collect information from minors.

13. Account Integrity

SignalBench is designed to support a single individual's career workflow. Accounts are not intended for shared or multi-user use.

Sharing account credentials will result in mixed or inaccurate profile data, casefile contamination, and unreliable analytical outputs.

You are responsible for maintaining exclusive control of your account credentials.

14. Beta / Experimental Features

SignalBench may offer certain features in beta, preview, or experimental form. Such features may change, malfunction, or be discontinued without notice.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised "Last Updated" date. If we make material changes, we may also provide additional notice, such as through the service or by email. Continued use of SignalBench after changes become effective constitutes acceptance of the updated policy.

16. Contact

If you have questions about this Privacy Policy, contact: signal-bench@outlook.com