SignalBench Terms & Conditions

Effective: October 1, 2026
Last updated: October 1, 2026

These terms and conditions (hereafter “Terms” or “T&C”) govern your access to and use of SignalBench, operated by SignalBench LLC, a Minnesota limited liability company (“SignalBench,” “we,” “us,” or “our”). By selecting Accept, you agree to these Terms. If you do not agree, do not use the service. You may still view these Terms https://signal-bench.com/terms.html and the Privacy Policy https://signal-bench.com/privacy.html (as linked herein), sign out, contact support, and exercise account-data rights described in the Privacy Policy or required by law.

1. Contract

By creating a SignalBench account or accessing or using our Services (as defined below), you are agreeing to enter into a legally binding contract with SignalBench. If you do not agree to this contract, do not create an account or access or otherwise use any of our Services. If you wish to terminate this contract at any time, you can do so by closing your account and no longer accessing or using our Services.

As a user of our Services, the collection, use, and sharing of your personal information is subject to our Privacy Policy and other documents referenced in our Privacy Policy, and updates. By using our Services, you acknowledge and have read our Privacy Policy.

2. The Service

SignalBench is a candidate-side career decision and workflow service (“Services”). It provides Profiles, Casefiles, Analysis, Workbenches, Research, Home summaries, memory, notes, and related tools. It uses AI-assisted processing, and Research may use external web search. “Research” is defined as service-generated results to live-internet search results that you prompt the system to research.

SignalBench does not provide legal, financial, tax, medical, psychological, recruiting, placement, fiduciary, or other licensed professional services. Your use does not create an attorney-client, therapist-client, recruiter-client, fiduciary, or similar professional or agency relationship. SignalBench does not guarantee an interview, employment offer, compensation result, career advancement, or the accuracy or suitability of any output.

3. Eligibility and account responsibility

To use the Services, you agree that (i) you are at least 18 years old and able to enter into this contract; (ii) you will only have one SignalBench account; and (iii) you are not already restricted by SignalBench from using the Services. Creating an account with false information is a violation of our Terms, including accounts registered on behalf of others or persons under the age of 18.

As an account holder, you are solely responsible for (i) protecting your authentication method and login credentials; (ii) activity under your account; and (iii) providing accurate and truthful information.

You are responsible for your account and anything that happens through your account unless you close it or report misuse.

Do not share your credentials or permit another person to use your account. Shared use will mix personal context and produce inaccurate outputs. Notify us promptly if you suspect unauthorized access.

To protect the integrity of our platform and the fairness of our free and paid Services, we use both automated and manual methods to detect duplicate, fraudulent, or abusive accounts. This includes analyzing content you submit, such as resumes, cover letters, and profile information, to identify patterns suggesting that multiple accounts belong to the same individual.

How this affects you: If our review indicates that you have created more than one account in violation of our Terms and Conditions, we may restrict, suspend, or terminate the associated account(s).
Your Rights: Where required by applicable law, you have the right to: (1) be notified when an automated process has been used in a decision affecting your account; (2) request information about the general logic and factors involved; (3) request review of the decision by a person, rather than solely automated means; and (4) appeal a decision you believe was made in error.
Fairness: We periodically evaluate our account-verification methods to reduce the risk of inaccurate or disproportionate outcomes across different groups of users.

4. SignalBench materials and permitted use

SignalBench owns the software, architecture, interface, text, graphics, branding, workflows, system design, methodologies, signal frameworks, and other service materials, excluding User Content and third-party materials. These materials are protected by copyright, trade-secret, and other applicable laws.

YOU AGREE TO ONLY PROVIDE CONTENT AND OTHER INFORMATION THAT DOES NOT VIOLATE THE LAW OR ANYONE ELSE’S RIGHTS (INCLUDING INTELLECTUAL PROPERTY RIGHTS). YOU HAVE CHOICES ABOUT HOW MUCH INFORMATION TO PROVIDE ON YOUR PROFILE BUT ALSO AGREE THAT THE PROFILE INFORMATION YOU PROVIDE WILL BE TRUTHFUL. SIGNALBENCH MAY BE REQUIRED BY LAW TO REMOVE CERTAIN CONTENT AND OTHER INFORMATION IN CERTAIN STATES OR COUNTRIES, AS APPLICABLE.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the service for your personal career workflow in accordance with these Terms. No other right or license is granted. SignalBench reserves all of its intellectual property rights in the Services.

5. Acceptable use

You may not:

access another person's account or content, share your account, or impersonate another person;
reverse engineer, decompile, decode, or attempt to derive nonpublic source code, architecture, prompts, signal logic, workflows, or methodologies;
copy, publish, sell, sublicense, or redistribute a material part of the service without written permission;
scrape or use automated systems to extract nonpublic data, prompts, outputs, system behavior, or service logic;
use nonpublic service materials or extracted system logic to reproduce or help build a competing product;
bypass authentication, authorization, usage, security, rate, or technical controls;
disrupt, probe, overload, or introduce malicious code into the service;
submit unlawful, fraudulent, deceptive, abusive, harassing, infringing, confidential, or unauthorized content; or
use the service or outputs to violate law, a contract, a confidentiality obligation, or another person's rights.

These restrictions do not claim ownership of your User Content (defined below), general knowledge, skills, experience, or ideas, and do not apply where applicable law prohibits the restriction. Any user found to have used the Website in any of the above manners will have Services immediately terminated and legal action potentially pursued. SignalBench reserves the rights to change, suspend, or discontinue any of our Services for such user. We may also limit the availability of features, content and other information so that they are not available to all users.

6. Your content

SignalBench is designed to function without requiring your legal name, home address, government identifiers, or financial-account information. You are not required to provide that information for an ordinary career workflow.

SignalBench does not require, and you must not upload, submit, or paste into the service:

Social Security or tax identification numbers;
passport, driver’s-license, or other government-ID numbers;
financial-account or payment-card information (except as provided in Section 11.1);
medical records or health-insurance information; or
other highly sensitive information that is not needed that you have a right to use for your career workflow.

You may redact information you prefer not to provide before submission. If you submit prohibited information, we may delete or redact it, but we are not obligated to monitor for or detect every instance.

You may submit resumes, job descriptions, prompts, messages, notes, files, interview materials, and other content (“User Content”). You retain ownership of your User Content.

You grant SignalBench a non-exclusive, worldwide, royalty-free license to host, store, reproduce, copy, transmit, process, analyze, summarize, and display User Content as reasonably needed to provide, maintain, secure, support, and improve the Service consistently with the Privacy Policy and your choices. This license may be sublicensed only to service providers hired by SignalBench to perform the Services. You can end this license for specific content by deleting such content from the Services, or generally by requesting to delete your account, unless we are required by law to retain or share it with others, but only until your information in the backups expire according to the back-up retention cycle. You agree that we may access, store, process, and use any information (including content and/or personal information) that you provide in accordance with the terms of the Privacy Policy and your choices.

SignalBench may create and retain summaries, structured fields, metadata, derived insights, and related workflow artifacts from User Content as part of operating the service. How we collect, use, retain, and delete information is described in the Privacy Policy.

You represent that you have the right to submit and use your User Content and that it does not violate law, contract, confidentiality obligations, or third-party rights to supply or share such information with SignalBench.

7. Service providers, AI, and Research

SignalBench may use providers for hosting, authentication, storage, communications, analytics, payments, external web search, and AI processing. We may transmit, process, and store User Content and bounded derived context with those providers as reasonably necessary to operate the service. Current provider and retention information is described in the Privacy Policy.

By using the Services, you may interact with features we offer that automate information generation for you. The AI outputs and external Research can be incomplete, inaccurate, delayed, misleading, outdated, or unsuitable. You agree that we are not responsible for the content generated by or other information made available through or within our Services but provided by others. You are responsible for reviewing outputs and for decisions made using this information. Do not rely on SignalBench as a substitute for professional advice.

8. Feedback

If you voluntarily provide suggestions, ideas, or product feedback, you grant SignalBench a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, copy, modify, and otherwise use that feedback without restriction, attribution, or payment. Feedback does not include, and this clause does not transfer ownership of, your User Content.

9. Monitoring, security, and enforcement

We may monitor use patterns and access submitted content as reasonably necessary to operate and secure the service, enforce these Terms, investigate misuse, provide support, and improve reliability and user experience. Access to submitted content is intended to be role-based and limited to authorized personnel and providers with a legitimate business need.

10. Plans, capabilities, and usage limits

SignalBench may provide a free trial plan and optional paid plans. Plan names, prices, capabilities, and material limitations are shown in the current plan description and, for a purchase, in the accepted Checkout offer.

10.1 Definition of Operations

“Operations” means AI-assisted actions performed on your behalf through the Services, including but not limited to profile analysis, profile workbench refresh, casefile analysis, casefile workbench refresh, research analysis, research workbench refresh, and home refresh actions.

10.2 Included allowances and resets

Included product allowances reset according to the stated cycle. Operations are subject to allowances granted by plan (subscription) tier. Operations allowances are renewed at the beginning of each billing cycle, except for the Trial tier, in which allowances do not reset. Once a Trial tier has reached the end of its Operations allowance, the Trial tier becomes read-only and the user must upgrade to a paid plan (subscription) tier to replenish their Operations allowance.

When an account reaches the allowance limit for its plan (subscription), subsequent Operations attempts will fail. The account holder will be able to view their account contents and can choose to upgrade their plan (subscription), purchase a Top Up plan, or wait for the next billing cycle to resume Operations.

10.3 Rollover of unused Operations and Top Up

Unused plan (subscription) Operations do not carry over to the next billing cycle, while unused Top Up Operations do roll over to the next billing cycle, subject to the exceptions and limits below:

Top Up. If the user purchased a Top Up plan, unused Operations of the Top Up plan roll over to the next billing cycle.
Top Up cap. Top Up Operations may not exceed system bound limitations at the time of purchase.
Top Up expiration. Top Up Operations remain valid for the term of the account (see Section 17 (iii)).
Order of consumption. Unless we state otherwise, Operations are deducted in the following order: current cycle’s allowance, then Top Up remaining Operations balance.
Unused Top Up Operations are not available when the account is on or downgraded to the Trial plan.

10.4 Unused Operations on cancellation, downgrade, or termination.

Upon cancellation, downgrade or termination of your Subscription (by you or by SignalBench), any remaining plan (subscription) Operations are forfeited immediately. Top Up Operations remain governed by Section 10.3 while the account remains open. Upon termination or deletion of the account, any remaining Top Up Operations are forfeited. No cash refund, credit, or other compensation will be provided for forfeited Operations except as expressly required by applicable law.

10.5 Features marketed as unlimited.

Where a specific feature is expressly described as unlimited, it is not metered against the plan’s monthly usage allowance. Reasonable system-capacity limits still apply. Those limits range from 100 to 500 Profiles, Casefiles, or Storybook entries per account, depending on the item type. These limits exceed what is reasonably necessary for a typical job search and may be increased upon request. All use remains subject to our standard technical, security, and Acceptable Use restrictions. To request an exception, contact support@signal-bench.com.

10.6 AI-assisted operations generally

Operations not covered by an active rollover benefit under Section 10.3 are not marketed with a fixed customer-facing count or cadence. The volume of Operations available to you may vary based on factors including the type of Operation performed, system capacity, and plan tier, and remains subject to reasonable technical, security, abuse-prevention, availability, fair-use, and plan-capacity controls. SignalBench does not guarantee a specific number or rate of Operations unless a fixed quantity is expressly stated in the accepted Checkout offer or under an active rollover benefit.

10.7 Not a guarantee of availability

SignalBench does not guarantee that any particular feature, Operation type, capability, Top Up or rollover benefit will remain available, unchanged, or offered in the future. We may modify, limit, or discontinue features, Operation types or allowances, or the rollover benefit at our discretion, and will provide reasonable advance notice where practicable, including notice of at least 15 days before reducing or eliminating an existing rollover benefit, except where urgent action is required for security, legal, or abuse-prevention reasons.

10.8 Usage measures are not currency

Internal usage and provider-cost measures, including rolled-over Operations, are not money, stored value, customer funds, or a refundable credit balance, except as expressly required by applicable law.

11. Paid subscriptions

11.1 Plans and purchase

The planned initial paid plans are (i) Active at $20 per month, (ii) Power at $40 per month, and (iii) Executive at $50 per month. The exact plan, price, currency, billing frequency, capabilities, and material limitations displayed and accepted at Checkout control that purchase. You may purchase additional usage (a Top Up plan) if you have reached the limits of your paid plan before the next billing cycle begins to avoid a disruption of Service. We may modify our prices effective prospectively upon reasonable notice to the extent allowed under the law. We may calculate taxes payable by you based on the billing information that you provide to the third party billing company.

Trial is $0 and does not automatically convert to paid. Accepting these Terms does not create a paid subscription or authorize a charge. We will charge you only after you select a paid offer and affirmatively authorize that purchase.

11.2 Authorization and automatic renewal

By selecting the final purchase button, you authorize SignalBench and its third-party payment processor to charge the payment method you provide for the amount displayed at Checkout and at each monthly renewal until you cancel.

Paid subscriptions renew automatically each month at the applicable price unless canceled before the next renewal. There is no annual commitment, minimum purchase beyond the current monthly period, or usage-based overage charge unless you purchase additional usage.

11.3 Payments, processor, and taxes

A third-party processor, Stripe, processes payment-card and billing address information when a user purchases a paid subscription. SignalBench receives limited billing, transaction, customer, and subscription information but does not store full payment-card numbers or billing addresses. Payment-data handling is further described in the Privacy Policy. You can review and manage your plan by visiting the Plans & Subscriptions, Manage Billing section of the browser application.

Applicable taxes, if any, will be identified or collected when required. These Terms do not represent that a particular tax treatment has been approved by a tax professional.

11.4 Upgrades

An upgrade is defined as moving from one subscription plan to a more expensive subscription plan. An upgrade takes effect after successful payment. Before confirmation, we will display the new tier, immediate pro-rated charge, and effective date. We do not provide a cash refund for unused time or capacity from the prior plan.

11.5 Downgrades and cancellation

You may cancel through the subscription-management option in SignalBench Plans (Subscriptions) / Manage Billing page. We may also provide a support-assisted cancellation method. Cancellation will not require a telephone call.

Cancellation or downgrade ordinarily becomes effective at the end of the current paid-through period. You retain the current paid tier until then, and no further renewal charge will be made after cancellation becomes effective.

Canceling does not delete your account or stored content. If the resulting tier supports fewer active objects, you may be required to select which eligible Profiles and Casefiles remain active. Other Profiles, Casefiles, and Research history may be placed on a reversible entitlement hold. Held content remains stored and readable but is excluded from new AI/provider processing, Research, refreshes, and other cost-generating operations. It may later be selected for reactivation after an eligible upgrade, subject to the new tier's limits.

SignalBench will not silently delete or reactivate content because of cancellation, downgrade, or transition to Trial. Account deletion is a separate process governed by the Privacy Policy.

11.6 Failed payments

Failure to pay subscription fees may result in termination of your paid Services. If a recurring payment fails, we may retry it and provide a seven-day recovery period. Existing data remains readable. After the paid-through date, new cost-generating operations may pause until payment succeeds.

If payment is not recovered, the paid subscription may end and the account may transition non-destructively to Trial. Payment failure alone does not delete account data.

11.7 Refunds and billing errors

Except where required by law or expressly stated in the accepted offer, subscription fees are non-refundable, and SignalBench does not provide prorated refunds or credits for partially used periods, cancellation, downgrade, or unused allowances.

We will investigate duplicate, erroneous, or unauthorized charges reported through support. This policy does not limit nonwaivable rights concerning fraud, billing disputes, chargebacks, or refunds required by applicable law.

11.8 Price and material subscription changes

We may change subscription prices or other material commercial terms prospectively. Before a material change takes effect, we will provide clear, retainable notice identifying the change, when it will apply, and how to cancel.

A changed price will not be charged before the current paid period ends. We will obtain affirmative consent before charging when applicable law requires it. If you cancel rather than accept a change, paid access continues through the applicable paid-through date and then transitions under Section 11.5.

11.9 Transaction-specific consent

Each initial paid purchase requires a separate affirmative action accepting the exact Checkout offer. We will maintain appropriate evidence of the accepted plan, price, currency, billing frequency, renewal terms, material limitations, cancellation and refund terms, acceptance time, and applicable commercial-policy version.

12. Beta and service availability

Features may be offered in beta, preview, or experimental form. The service may change, contain errors, be interrupted, or be discontinued, and features may be subject to additional limits. We will not delete existing data merely because onboarding changes, beta access ends, or a plan transition occurs. Retention and deletion follow the Privacy Policy.

13. Suspension and ending use

You may stop using the service, cancel a subscription as described above, or exercise account-data rights described in the Privacy Policy.

We may suspend or terminate access for material breach, abuse, attempted extraction of protected materials, security risk, unlawful conduct, misuse of User Content or outputs, or discontinuation of the service. Where safe and legally appropriate, legal documents, support, subscription management, and applicable account-data request paths remain available, as set forth in the Privacy Policy.

Ending use, cancellation, downgrade, or suspension does not itself delete User Content. If SignalBench terminates a paid account for breach, prepaid fees remain non-refundable except where applicable law requires otherwise.

14. Disclaimer of warranties

SIGNALBENCH MAKES NO REPRESENTATION OR WARRANTY ABOUT THE SERVICES, INCLUDING ANY REPRESENTATION THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SIGNALBENCH PROVIDES THE SERVICES (INCLUDING CONTENT, OUTPUT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, SIGNALBENCH DISCLAIMS ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

If you plan to use content, output and information for any reason, it is your responsibility to verify its accuracy and fitness for your purposes, because any content, output and information on the service may not reflect accurate, complete, or current information.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SIGNALBENCH WILL NOT BE LIABLE IN CONNECTION WITH THESE TERMS FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING FOR THE LOSS OF EMPLOYMENT OPPORTUNITIES, INCOME, REPUTATION, BUSINESS, DATA, OR CHANGES TO YOUR INFORMATION, OR EMOTIONAL DISTRESS.

SignalBench's aggregate liability arising out of or relating to the service or these Terms will not exceed the greater of the amount you paid SignalBench during the twelve months before the event giving rise to the claim or $100. These limitations do not apply where prohibited by law.

16. Changes to these Terms

We may modify these Terms, our Privacy Policy, and other policies from time to time. We will identify the current revision and effective date. Before a material revision applies or if we are legally required to provide notice, we will provide appropriate notice and request fresh acceptance or consent when required, which you may provide through an affirmative action such as clicking “I Agree” or checking a box; we record the date, time, and version of the Terms or Policy accepted. Non-material corrections may be provided by notice when permitted. If you object to any of these changes, you may close your account. Your continued use of our Services after we publish or send a notice about our changes to these Terms means that you are consenting and accepting to the updated terms as of their effective date.

17. General Terms

Governing Law; Venue. These Terms are governed by Minnesota law, without regard to conflict-of-law rules. Subject to applicable law, disputes must be brought in state or federal courts serving Scott County, Minnesota. By using the Service, you consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
Severability. If any provision is unenforceable, invalid, or illegal, the remaining provisions remain effective. These Terms, the Privacy Policy, and any transaction-specific offer you accept constitute the entire agreement governing SignalBench and supersede prior agreements about the service.
Termination; Survival. Either you or SignalBench may terminate these Terms at any time with notice to the other. On termination, you lose the right to access or use the Services, subject to Section 13 herein. We may suspend or terminate your use of the Services and access thereto at our discretion without notice, for any reason, including, but not limited to (i) violation of these terms, our policies, or other specific terms; (ii) compliance with legal obligations or court orders; (iii) actions we deem necessary to prevent harm to you, us, or others; (iv) inactivity of your account for over two years; (v) risks to us or others associated with continued service provision. Where required by law, we will notify you in advance of such termination. Sections 4, 6, 14, 15, 17 shall survive termination.
Waiver. If SignalBench does not act to enforce a breach of these Terms, that shall not constitute a waiver to any right or future right to enforce these Terms.
Service Provision. You acknowledge that we may, at our discretion, modify, discontinue, or restrict access to any part of the Website or the Services at any time without prior notice.
Assignability. You may not assign or transfer these Terms, account, or use of Services to anyone without SignalBench’s consent. SignalBench may assign these Terms to its affiliates or a party that buys us without your consent.
Entire Agreement. These Terms, with the Privacy Policy, are the entire agreement between the parties regarding the use of the Services and supersedes all prior agreements for the Services.

18. Contact

Questions, billing issues, or support: support@signal-bench.com